--- extends: base.j2 default_block: main title: Bugs description: How to report a bug --- {% filter markdown -%} # How to report bugs? Even if we do our best to prevent bugs, it can always happen. In this page, you will find useful informations on how to report a bug. ## Preliminary tests: upgrade your woob installation and modules If you are not using the last woob stable version, upgrade to it. Second, try to upgrade your modules with:
$ woob config update
## Run the applications in debug mode To get verbose logs, you can run your woob applications with the -d parameter. Please check that no private information appears in the trace before copying all the lines in the bug tracker. ## Set the category as specific as possible The most commons bugs are in the module codes: since websites often change, the parsing can be broken. In that case, please add the module name in the title, for example [bnporc] Can't get account history. ## Bug tracker As a last step, check on the [Bug Tracker](https://gitlab.com/woob/woob/issues) that an equivalent issue is not already open. If not, open it and do not forget to add a clear description of our issue, the backtrace as explained above, your operating system and the implicated libraries. {%- endfilter %}